Frequently Asked Questions
Everything you need to know about ordering your custom clothing.
What is the quality of your products like?
We pride ourselves on providing the absolute best product for the absolute best possible price. We only supply products that we feel offer the absolute best in terms of price and quality mix and all items are decorated to the highest standard with beautiful high stitch count embroidery and double-hit screen prints. We are happy to send out samples on request so you can see for yourself.
How do I order?
How much do your garments cost?
Contact us with your requirements and we will be happy to provide a quote. We don't list prices on our website because every order is different, and we would rather give you a personal all inclusive price so you know exactly what you're paying for. Rest assured our prices are very competitive and strike the perfect balance of excellent quality and good value.
Do your prices include VAT?
VAT is always included in all our quoted prices. What you see is what you get. If you need a quote without VAT please ask us.
Can I order garments in colours not shown on your webiste?
Possibly. Please contact us with your requirements and we will endeavour to source a product to match. Or consider ordering something from our tailored range or made to order range.
Where are your garments made?
All our garments are printed and embroidered to the highest standard in-house in the UK. So you can order with confidence that the highest standards are maintained throughout the production process.
Is there a minimum order number?
We are happy to fulfil any order large or small. Even if you just want one hoodie made we will be happy to help, and you can expect the same kind of service as someone ordering one-hundred. All our customers are equally important.
Can I order a blank undecorated garment?
Absolutely. Just get in touch and let us know what you're after.
Do you send out samples?
Of course. We are happy to send sample hoodies out on request. If you would like to see one please contact us with your postal address and potential order details.
Can I have something other than your set designs printed on club and ski hoodies?
Yes! We can print and embroider just about anything on to any garment. Even if you just have a rough idea of what you want, our design team will be happy to turn your thoughts into graphics and mockups for your approval.
How long does it take to deliver?
Delivery is usually within two weeks. Faster turnaround is available on request if you are working to a deadline. Please note that we get very busy towards the end of the school year, so the earlier you place your order the better!
How much is delivery?
Delivery is always included in all our quoted prices. There are no extra charges for delivery. What you see is what you get.
Can you source me other kinds of products?
Absolutely. While in selecting our product range we have tried to cater for all requitements, if you are after something different, we will be happy to try and source it for you.